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Privacy Policy

Last Updated: 31 July 2026

Privacy Policy

Welcome to the Giraphics website. At Giraphics, we are committed to protecting your privacy and
handling your personal information responsibly. This Privacy Policy explains how we collect, use, store,
and protect your personal data when you visit our website or purchase personalised workwear,
clothing, and related products from us.

1. Who We Are

Giraphics is a supplier of personalised workwear, branded clothing, and custom apparel for businesses,
organisations, and individuals.
For the purposes of applicable data protection laws, Giraphics is the data controller responsible for your
personal information.

Contact Details

Giraphics

1 Holm
Cumnock
KA18 1AW
United Kingdom

Email: giraphics.dm@gmail.com
Telephone: 07837 604169

If you have any questions about this Privacy Policy or how we use your personal data, please contact us
using the details above.

2. Information We Collect

We may collect the following information:

  • Your name

  • Company name (where applicable)

  • Billing and delivery address

  • Email address

  • Telephone number

  • Payment information (processed securely by our payment provider—we do not store your full payment card details)

  • Order history

  • Personalisation details you provide, including names, logos, artwork, embroidery or print instructions

  • Communications you send to us

  • IP address, browser type, device information, and website usage data collected through cookies and analytics tools

3. How We Use Your Information

Giraphics uses your information to:

  • Process and fulfil your orders

  • Produce personalised garments using the logos, artwork, and information you provide

  • Arrange delivery of your purchases

  • Process payments and refunds

  • Provide customer support

  • Contact you regarding your orders

  • Improve our website, products, and services

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory obligations

  • Send marketing emails or promotional offers where you have chosen to receive them

4. Artwork and Personalisation

When you provide logos, artwork, text, or other designs for personalisation, you confirm that you own the necessary rights or have permission to use them.

Giraphics accepts no responsibility for copyright or trademark infringement resulting from artwork or designs supplied by customers.

We may retain artwork and design files to assist with repeat orders unless you request their deletion, where legally permitted.

5. Sharing Your Information

We only share your personal information where necessary to operate our business, including with:

  • Secure payment providers

  • Courier and delivery companies

  • Printing, embroidery, and production partners where applicable

  • Website hosting and IT service providers

  • Professional advisers

  • Government or regulatory authorities where required by law

Giraphics does not sell or rent your personal information to third parties.

6. Cookies

Our website uses cookies to:

  • Ensure the website functions correctly

  • Remember your preferences

  • Analyse website traffic and performance

  • Improve your browsing experience

You can control cookies through your browser settings.

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Please note that disabling cookies may affect certain website features.

7. Marketing Communications

If you subscribe to our mailing list or opt in during checkout, Giraphics may send you emails about new products, special offers, and company updates.

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You can unsubscribe at any time using the link included in our emails or by emailing giraphics.dm@gmail.com.

8. Data Retention

We keep your personal information only for as long as necessary to:

  • Process and complete your orders

  • Maintain customer service records

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Support repeat orders where appropriate

Once your information is no longer required, it will be securely deleted or anonymised.

9. Data Security

Giraphics takes appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure.

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Although we work hard to protect your data, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

10. Your Rights

Subject to UK data protection law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Receive a copy of your data in a portable format

  • Withdraw consent where processing is based on consent

  • Lodge a complaint with the UK Information Commissioner's Office (ICO)

We will respond to all legitimate requests within the timeframes required by law.

11. Third-Party Websites

Our website may include links to third-party websites.

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Giraphics is not responsible for the privacy practices or content of those websites.

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We encourage you to read their privacy policies before providing any personal information.

12. Children's Privacy

Giraphics does not knowingly collect personal information from anyone under the age of 16.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations.

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Any updates will be published on this page with the revised date shown at the top.

14. Contact Giraphics

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

Giraphics

1 Holm

Cumnock

KA18 1AW

United Kingdom

Email: giraphics.dm@gmail.com

Telephone: 07837 604169

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