• You may return any non-personlaised item within 28 days of delivery providing it is in the original packaging and suitable for resale.

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• We will also pay the return carriage costs for exchanges or refunds where the return is our error or the material is deemed to be faulty. Returns can take up to 10 working days to be processed.

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• ​On return of garments where you, the client are unhappy with the quality, we will redo the job or where we accept liability, offer a refund.

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• Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:

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• ​Goods that have been embroidered, badged or printed.

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• This does not affect your statutory rights.

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• In the event of goods arriving with production or manufacturing errors (eg, a spelling mistake on our behalf, that was not approved by client) Giraphics reserves the right to correct these prior to offering a refund, at the sole discretion of Giraphics